Resume

Integrate Sales Navigator Account IQ on LinkedIn consumer experience. result in +11.45% feature Weekly Active User. (Jun 2024)
Lead designer of Account IQ native experience on Sales Navigator app. (April 2024)

Facilitated a strategic design workshop focusing on customer journey vision alignment between Consumer, Marketing solution and Sales solution teams. (Feb 2024)

Designed Buyer Intent and buyer activities, resulting in a 10.22% lift in recommend lead saving (immediate downstream action). (Dec 2023)

Redesigned Sales Navigator search feature, focusing on workflow efficiency, reducing search sessions by 21.5% while increasing search result impressions per session by 10.6% (2022)
Delivered the Sales Navigator referral program, yielding 100+ signups per week, $600K+ in annual incremental revenue. (2021)

2019 - present

Sunnyvale, CA

Redesigned the GoToWebinar web app. Led feature revamp including webinar scheduling, video library, organizer and panelist management, notification center.
Worked on new design style guide Chameleon applied across GoTo products.
Designed and shipped a screen and webcam recording Chrome plugin called GoView. Won the 2017 grand prize for LogMeIn innovation.
Launched a presentation creation app called Magnetic for iOS and Android.
Worked closely with a design director and machine learning team on a voice analytics product called Insights, delivered for GoToMeeting customers.
Led design for GoToWebinar native apps.
Worked with the GoToTraining mobile team and refreshed the overall UI of the native apps.

October 2015 — April 2019

Santa Barbara, CA

Focused on design methods, Interaction design and user research.
Courses: Experience Modeling, Human Factor, Interaction Design Methods, Behavioral Economic, Co-design/participatory Research, Online Research, Stimulus in Design Research, Portfolio planning, etc.

Aug 2013 - May 2015

Illinois Institute of Technology, Institute of Design, Chicago, IL

Majored in industrial design, department of mechanical engineer.
Developed a keen interest in UX design through a UX design internship at Lenovo, where I gained practical experience and foundational knowledge in user-centered design principles while working on wearable device UI.

Sep 2009 - Jul 2013

Tianjin University, Tianjin, China

User centered design,

Rapid prototype,

Low-hi fidelity mockup

Interaction design

Qual and quant research

User interview, usability testing

Figma, Sketch, Adobe suite

Framer, Principle, Marvel

Lucidchart, Keynote

HTML, CSS

Office